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Among the Guesty product suite, property managers relied heavily on the Multi Calendar for rates and the Inbox for guest messaging
One of my challenges was to seamlessly bring full reservation capabilities into both tools, tailored to the specific operational context of each product, without forcing users to leave their active workspace or open separate tabs
TWO LAYOUTS;
ONE INTEGRATED SIDEBAR
To support both workflows without context switching, I designed a single, context aware reservation sidebar embedded across both tools. This compact version of the main reservation page delivered consistent data and core actions for instant booking edits
UNIFIED INBOX FULL CONTEXT MESSAGING
Every chat thread was anchored with the contextual reservation sidebar. Bringing reservation details, listing data, guest status, automated messaging, and retrievable quick links directly into view enabled users to edit bookings and resolve inquiries in real time
MULTI CALENDAR GRID WITH ON DEMAND CONTEXT
In the Multi Calendar, the sidebar triggered dynamically only when selecting a booking from the grid. Tailored for calendar management, it surfaced essential rates, occupancy metrics, and listing actions, allowing instant edits while keeping the grid view clean
BUSINESS IMPACT
Standardizing the reservation sidebar across core products eliminated context switching and cognitive load for property managers. This scalable architecture improved response times in the Inbox, increased calendar accuracy, and streamlined user onboarding
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