Notes on UX

Notes on what works, what doesn’t, and the subtle decisions shaping digital products
UX Collective๐Ÿ‘ 170•Jan 2022

Designing aha! moments for customers

Design understands to tell accurate, actionable stories

Aha!MomentsDriveActionBrilliantCreativeThinkingUnderstandPeople
UX Collective๐Ÿ‘ 323•Mar 2019

Why I love IKEA's customer experience

It's the holistic customer journey that always impresses me

IkeaDayToDayMomentsStrategyCreativeThinkingIkeaEffect
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